The all-new support website - How to register!
Welcome to the all-new support website!
As part of our ongoing efforts to improve customer support experience, we have made some significant changes to our main support website.
How do I register and log in?
Note: The above URL is the same one you’ve used before when accessing the CHR ticketing and support site. This new site will look very different, and you must create a new account using your work email before you can access its functions.
1) Locate the “Sign up” text toward the upper right and click on it.
2) At the sign-up screen, type in your name and business email address along with contact information.
Validate your email address
Watch your inbox - you'll receive a welcome message which you use to prove your email address is valid. Clicking the "Activate your account" button will take you to the site where you create your password.
Set your password
After activating your account, you’ll need to create a password.
- Your password must contain:
- At least of 12 characters
- At least one alphabetical character and one number
- A Letter in both upper and lower case
- At least one special character (such as $ # @, etc.)
- Also, your password cannot contain a username or an email address
The password will expire after 180 days. When you reset your password, you will not be able to use any of the three previous passwords you’ve entered in the system.
Congratulations!
You have successfully created your new Support Website account and logged in for the first time!